The application of Te Hononga
2010-2011 has been a time for laying the ground work for the implementation of Tikanga Guidelines in alignment to community service delivery model health. This work will be presented early in 2012 throughout practices within the PHO.
The outcome of this process will ensure that:
All GP practices are connected to local Iwi Maori Hauora/ Health providers
All Staff receive Tikanga Guidelines through a training session and report improved knowledge and understanding of whanau ora, whanaungatanga and application of Tikanga Guidelines to practice.
There is evidence of partnerships through seamless referral and feedback systems
There is evidence of improved relationships with local Iwi Maori Hauora/ Health providers through evaluation. (GPs feel supported by Iwi Maori Health providers. GPs feel Iwi Maori Hauora / Health providers are a seamless extension of their practice services. GPs express confidence in the referral / feedback/ intervention processes)
Whanau evaluation will demonstrate:
Service delivery pathways are seamless and easy – evaluations reflect FTQ processes ‘Whanau ora’ (Report on Connectedness to services, Intervention treatment outcomes, Systems flow).
Iwi Maori Hauora/Health providers experience:
Strengthened relationships with GP practices through utilisation of a responsive referral and feedback process (demonstrate timeliness, effectiveness and reliability)
2010-2011 has been a year of new developments. The delivery of Treaty of Waitangi and Cultural Competence workshops to general practice teams as part of the Cornerstone accreditation process, to Community Organisations, Primary Health Organisations staff, and Conference presentations have raised awareness of the impact of cultural beliefs and values on health outcomes. The year to come will provide opportunity for the systematic introduction to the Tikanga guidelines, accompanied with training, evaluation of service provision and ongoing review of Maori health outcomes.
Te Tai Tokerau Primary Health Organisation supports best practice primary health care delivery across the Northland region. Te Tai Tokerau Primary Health Organisation is a key facilitator to connecting health service
The aim of this booklet is to provide a guideline for working with Maori in primary health care. It will contribute to providing services that are responsive to Maori rights/ rites, needs and interests. It is expected that if these ideas are implemented you will contribute to Maori health gain. This guideline is founded on Maori concepts, views of health, Tikanga (Maori values/practices) and Te Tiriti o Waitangi.
This guideline outlines key principles of Tikanga and provides practical guidelines and processes for all members of the general practice team to follow.
Central to this guideline is the expectation that all users of health services are treated with dignity and respect. In turn users of health services are expected to behave respectfully.
Download Guidelines Poster
Download Guidelines Brochure