Primary Mental Health

Our Role

This is funded to deliver primary mental health care services to the people of Northland, through four appointed roles and one Youth MH role in:

  • Hauora Hokianga – Rawene
  • Broadway Health Centre – Kaikohe
  • Ngati Hine, Hauora Whanui – Kawakawa
  • Te Hiku Hauora- Kaitaia
  • Youth Mental Health Coordinator – Northland wide, Kerikeri

About the service

Te Pou Ora o Te Piringatahi is the name given to the Northland regional strategy involving both Te Tai Tokerau and Manaia Primary Health Organisations (PHO). This name, Te Pou Ora o te Piringatahi was gifted to the PHO’s as a koha by a group of Northland Kuia & Kaumatua to acknowledge their collective strength to improve health and wellbeing.

The objectives are:

  • To improve the identification, treatment and support for people with Mental Health & Addiction issues in Primary care.
  • To provide follow up and coordination.
  • To promote understanding and prevention of Mental health and Addiction issues in Northland.

The service model:

Primary Mental Health care is delivered to adult patients through

  1. General Practice – Dr or Nurse or Health Improvement Practitioner (Limited availability)
  2. Primary Mental Health Coordinator
  3. Counsellor or Psychologist

Stepped Care is a system of delivering and monitoring treatments, aligning the appropriate level of care response to the level of complexity, ensuring that the most effective, yet least resource intensive is delivered first. Adopting this model will help provide the most effective mental health/addiction care at the best price.

The Stepped Care model is a key component of a primary mental health and addiction service delivery framework, which is a key deliverable in Rising to the Challenge: The Mental Health and Addiction Development Plan 2012–2017.

Youth may access expert mental health support through the GP or Practice Nurse contacting:

Youth Mental Coordinator – Contact details:

Name: Vicky Atkinson
Phone: 09 407 3581 / 021 850425

Education development

There are expectations that over time practice nurses will increase their capability to respond to patients presenting with Level 2 and Level 3 mental health issues within the practice. The PHO has developed the mental health credentialing course in line with the College of Mental Health Nurses to provide a local skill development training option.

The PHOs collectively deliver a Mental Health Credentialing course annually for Practice Nurses to meet this requirement. There is a rising need for nurses to appropriately respond to the stressful circumstances that patients present with.

Where are the services:

  • Ngati Hine Hauora Whanui – ph 09 4041551
    Covering Kawkawa,Moerewa, Paihia , Kerikeri  Whangaroa
  • Te Hiku Hauora – Kaitaia   ph 09 4084024
  • Broadway Health Centre – Kaikohe : 09 4011556
  • Hauora HokiangaRawene –  ph 09 405- 7709

Who is eligible?

You can receive support from this service:

  • If you are enrolled with Te Tai Tokerau PHO through your local general practice
  • If you present with a mild to moderate mental health issue – this may include – grief from trauma, stress such as experienced in loss of work or relationship break up, depression, anxiety, postnatal depression and challenges from everyday living that seem to accumulate without a way to manage.

More serious mental health issues remain the specialist area of Northland DHB Mental Health & Addiction services.

Who can refer?

Self-refer services

Contact details: Service Coordinator

Name: Maurein Betts


Phone: 09 438 1015/ 021 381134